Retail Renegades: People-First Leadership

Being a cool boss is more important than you may think Photo by Shot By Joe on Unsplash I was chatting with a potential client recently. They do a myriad of things, and leadership development is one of them. "What would be a good leadership course?" She asked me. "Honestly, just how to be cool to people." I responded. We both had a laugh, but also - I'm serious. One of the reasons that I was a successful retail leader was because I understood that being cool to people was the baseline for...

Burning out? Try this. Photo by Caju Gomes on Unsplash I'm going to be honest - this month has been challenging. I had six clients lined up, and then, one by one, they all fell through. After that, my body hit some major burnout. I was in this haze, and I was severely distracted. But the end of this week started to get better. I've put a lot of work into this newsletter and my digital products, and I even created a PDF version of my book because people were asking for it. Burnout as a...

Does Your Schedule Suck? It's okay. I got you. A few years ago, I was given a low-volume store to oversee while my district manager was on medical leave. I ran the highest volume store in the district, and I had a talented and tenured leadership team in my building, so I had a few hours every week to look after another store. A few visits were scheduled at this store, and I had to approve their weekly schedule. What I learned throughout this process kind of blew my mind. Your schedule is the...

Retail Renegades Your go-to resource for leadership success About a month ago, I received a message from a retail leader asking if I had any articles about imposter syndrome. I couldn't think of any I'd written, so I thought I'd do that today. I don't write about imposter syndrome because I think if you have all the tools and all the how-to guides, your confidence will build, and (hopefully) your imposter syndrome will diminish. But that thinking may be too simple. Here's how and why my...

Hey, I'm sitting in a cabin in Wyoming, overlooking a green pasture with horses grazing. To the east, a deer and three fawns are nestled in the field. I'm resting my brain. I'm filling it up. I'm on a roadtrip to hit the reset button. It's nothing fancy. In fact, I'm going to sleep in my sleeping bag on top of this cabin bed tonight because this isn't the cleanest place I've ever stayed. But we're not here for clean. We're here for the unknown. The unknown, we are finding, is pretty great. As...

Hiya! Earlier this year, I created a few how-to guides. The following guide I was going to write was How to Lead an In-Store Meeting. I created the outline and then got busy with other projects. Here is the outline with the majority of the information you'll need. After you read through this, please let me know if you'd like me to write the guide for you or if you feel like this is enough to go on. You're the best! How to Lead an In-Store Meeting Get Ready. Two weeks out: Delegate portions of...

Photo by DISRUPTIVO on Unsplash The store was busy. You know, the kind of busy that feels like carbonation bubbling up in a soda can? It was like that. It was busy and building every second. It was a Friday, and I had two guys who were supposed to be selling shoes. I hadn't seen them in a while, and I knew that I probably wouldn't like whatever they were doing. I didn't ask for them on the walkie. I wanted to find them. I gave it some time and watched the floor. I watched the shoe department...

Navigating & Thriving in Retail Leadership Photo by MART PRODUCTION on Pexels. Welcome to Retail Renegades, In every issue, I tear into 1 of the 10 biggest problems all retail leaders face: Delegation Priority order Speaking up Building culture Self-confidence Time management Actionable empathy Steamlining processes Dealing with an overbearing boss Clear & consistent communication Why a 9–5 Job Can Be the Sh!t Go to work, leave, and get paid Solopreneurs seem to have it all. They call the...

Navigating & Thriving in Retail Leadership Photo by Tyler Nix on Unsplash Welcome to Retail Renegades, In every issue, I tear into 1 of the 10 biggest problems all retail leaders face: Delegation Priority order Speaking up Building culture Self-confidence Time management Actionable empathy Steamlining processes Dealing with an overbearing boss Clear & consistent communication Self-Confidence & Career Choices I ran retail stores for a long time. Inevitably, I'd get asked if I wanted to be a...