Why being a cool boss is important

Being a cool boss is more important than you may think Photo by Shot By Joe on Unsplash I was chatting with a potential client recently. They do a myriad of things, and leadership development is one of them. "What would be a good leadership course?" She asked me. "Honestly, just how to be cool to people." I responded. We both had a laugh, but also - I'm serious. One of the reasons that I was a successful retail leader was because I understood that being cool to people was the baseline for...