Navigating & Thriving in Retail Leadership

​

Walking into the store to close, I could tell something was off. The staff was busy, but the opening manager appeared to be in a panic. However, she was the only one scrambling.

After I put my stuff away, I began checking in with everyone.

The visual manager said he noticed she was stressed but couldn't figure out why. So, I headed over to check in with her.

The day had closed quickly on her: an email from the DM, shoes not put away, and trying to help with the shipment. She was overwhelmed.

She was trying to do everything, so nothing was getting done very well.

Welcome to Retail Renegades,

In every issue, I tear into 1 of the 10 biggest problems all retail leaders face:

Delegation Priority order Speaking up Building culture Self-confidence Time management Actionable empathy Steamlining processes Dealing with an overbearing boss Clear & consistent communication

Streamlining Process

Ask for help

"Partner with the visual manager, always." I told her. "Let him in and let him help you."

"I didn't want to bother him. I thought I could do it all." She said.

This is where we get into trouble, friends - trying to do it all.
You can't, so stop it right now.

Share the workload with your teammates. Let them know what you're juggling and ask them where they may be able to help. Then, game plan.

Break it up into bite-size pieces throughout the day.

Retail is tough enough. Don't try to navigate it alone.

When you ask for help, everyone on the team succeeds.

Mailbox

DM of the week.

A message from another retail leader.

Yeah, no.

If you work somewhere like this, start applying elsewhere. Don't put up with it. Go to work, do your job well, take ALL your state mandated breaks (look it up if you don't know it), and go home.

A company pays you to do a job - that's it.

Don't let them take away your free time.

Level-Up

​One thing you can do today to be a better leader.

Ask for help.

You know I was going to say that.

Let people in. Talk about your workload. People want to help you, so let them. It will take stress off of you and make your team stronger.

Hey!
The Retail Leader's Summit is Coming.

Check out my 14 day leadership summit for retail leaders,

Decoding Leadership Styles.

The two-week course will define your leadership style which will lead to:

• Improved communication
• Streamlining your work
• Delegating more efficiently

In only 8 minutes a day.

Find all the details here ⬇️ and put your name on the list for an invitation.
Space will be limited.

We start April 23rd.

Alright, have a kick-ass weekend!

​

Looking for more ways to save time?

• Want to learn how to write an excellent schedule in 60 minutes, go here.​
• Got a store visit coming up? Go here.​
• Want to write impactful reviews that matter? Go here.​

​

Run a kick-ass store where everyone wants to work.

The Retail Leader's Field Guide is the how-to handbook you wish your company had given you.

"This book brings a perspective you won't find in a training video. I highly recommend it." Amazon reviewer ​ Get it Now!

See you next time!

PS - You're a badass and you can do hard things.

PPS - Stay rad.

Work with Me! Contact Kit Here! ​

​

​​​

113 Cherry St #92768, Seattle , WA 98104-2205
​Unsubscribe · Preferences​